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Shipping, *Orders made by 2:00Pm CST will be processed the same business day. Orders placed after 2:00Pm CST will be processed the following business day. Free Shipping on orders over $200.00 effective July 30,2003 Shipping and handling rates are calculated as follows: International orders, will incur a min $25.00 shipping charge. Which will be billed after your order is initially processed. View Details
Guarantee: If you are unhappy with a product you purchase from us for any reason you may return it for a full refund of the purchase price minus applicable shipping charges. You must call and request a refund within 10 days of delivery of the product to qualify for the money back guarantee.
Returns:. You must call within 10 days of receipt of the product to qualify for the money back guarantee. All returns must be received no later than 30 days after the complaint has been made. The product must be re packaged in it's original box and packing If the product is received after 30 days has lapsed a 20% restocking fee will be applied to the refund. |
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Exchanges: In the unlikely event that a product is damaged uppon receipt we will exchange the product free of charge. Types of Exchanges. Normal Exchange: You send the product back to us and we ship you a new product uppon receipt. Good Faith Exchange: We will take your credit card number and ship the new product to you with a return shipping label. If we do not receive the exchanged(damaged) product within 30 days your credit card will be billed the cost of the item plus all applicable shipping charges and tax. Contact us: Send Returns to Mahogony Models
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